Overview
Learning Objectives Overview
The HLT57715 - Diploma of Practice Management reflects the role of business or practice managers who manage the operation of small to medium sized health practices. This qualification covers the skills and knowledge required to oversee the operations and promotion of medical, dental and health practices.
The aim of the course is to produce highly skilled, competent, confident, critically thinking Practice Managers with a nationally accredited qualification in order to practice in a variety of health practice areas including medical, dental, chiropractic, podiatry, rehabilitation, community, mental health or aged care settings in Australia.
The healthcare sector is dynamic and challenging, and healthcare administrative professionals must be sharp-thinking, flexible and adaptive. This course teaches the necessary skills and critical core competencies such as communication, leadership, professionalism, knowledge, and business skills.
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Course Duration
12 months
AQF Level
5
Study Mode
international
Delivery Locations
Melbourne, Perth, Sydney, Brisbane
Course Start Dates
16
December
2024
13
January
2025
03
March
2025
05
May
2025
07
July
2025
01
September
2025
03
November
2025
Additional Details
Course Overview
The Diploma of Practice Management prepares individuals to manage and lead operations in health practices such as medical clinics, dental offices, and allied health centres. This course covers essential skills in managing finances,human resources, patient care, and ensuring compliance with healthcare regulations. Graduates are equipped to take on roles such as Practice Manager, overseeing daily operations and ensuring high service delivery standards in healthcare settings.
Why study Diploma of Practice Management at IHNA ?
- Flexible Learning: Online theory classes with on-campus simulation workshops.
- Assured Placement: Gain hands-on experience with professional placements.
- Monthly Intakes: Enrol anytime with flexible start dates.
- Comprehensive Student Support: 24/7 access to resources, personalised guidance, and career support.
- Industry Connections: Network with healthcare leaders and gain real-world exposure.
- State-of-the-Art Facilities: Train with the latest equipment in modern learning environments
Course Structure
15 units are required for the award for this qualification including:
- 10 core units
- 5 elective units
CORE UNITS
CHCLEG003 | Manage legal and ethical compliance |
CHCDIV001 | Work with diverse people |
BSBMED301 | Interpret and apply medical terminology appropriately |
HLTWHS004 | Manage work health and safety |
BSBCUS501 | Manage quality customer service |
BSBFIM501 | Manage budgets and financial plans |
HLTINF003 | Implement and monitor infection prevention control policies and procedures |
BSBMGT502 | Manage people performance |
HLTADM004 | Manage health billing and accounting system |
BSBRSK501 | Manage Risks |
ELECTIVE UNITS
BSBINM501 | Manage an information or knowledge management system |
HLTAID011 | Provide first aid |
BSBMGT516 | Facilitate continuous improvement |
BSBADM502 | Manage Meetings |
BSBWOR502 | Lead and manage team effectiveness |
Mode of Delivery
Blended Delivery
The amount of training that will be provided as a base line includes:
- 574 hours of theory and lecture delivery
- 112 hours of other supervised instruction (SBA)
- 174 hours of structured unsupervised learning (structured interactive learning)
- 16 hours of work placement
This provides a total of 876 hours in total 52 weeks with 36 weeks of course delivery and 16 weeks of holiday period. Students will do minimum of 10 hours of self-paced training in each week. So, volume of training will be 1236 hours for this course. Overall, students have a duration of 52 weeks to complete the qualification. Extensions are available to students who have been progressing but unable to complete within the set duration. Students should apply formally, in writing, to their facilitator for an extension. 20 hours per week will be delivered through synchronised Online learning which includes on- campus simulation based training and Professional experience placement. Besides the above structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.
Professional Experience Placement (PEP)
Professional Experience Placement (PEP) is an essential component of some of the units of this course. IHNA Guarantees Professional Experience Placement for all its student studying Diploma of Practice Management. Students will complete the 16 hours of placement (PEP) upon completing theory and simulation-based assessments (SBA) of the corresponding units. During the PEP, students will apply the required essential knowledge and skills to demonstrate competency for two units of this course.
Each student will work with a workplace supervisor during the PEP.
An IHNA trainer and assessor will monitor the student’s progress during practical placement. Students may arrange PEP by themselves, if preferred, as agreed with and in consultation with, the course coordinator.
Note: Where a student breaches the PEP requirements as stated in the Entry Requirements, they could be excluded from their PEP. IHNA will not be responsible for any such exclusion.
Entry Requirements
There are no pre-requisites or any other training package entry requirements for this course. IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.
IHNA Admission requirements
- Successful completion of the Australian Year 12 or equivalent*.
- 18 years of age and above at the time of commencement of the course.
- Successful completion of the language, literary and numeracy (LLN) test and demonstration of competence level as exit level 3 in the Australian Core Skills Framework (ACSF).
- English proficiency requirements:
- IELTS (Academic) – 6.0 overall or equivalent *
*Students are required to meet the Department of Home Affairs English language requirements for student visa applications, which may differ from the above course entry requirements. For more information:- https://immi.homeaffairs.gov.au/help-support/meeting-our-requirements/english-language
- IELTS (Academic) – 6.0 overall or equivalent *
To learn more about Exceptions to English Language Proficiency Test requirements, click here
Language, Literacy, Numeracy and Digital (LLND)
All IHNA students must complete the Language, Literacy, Numeracy, and Digital (LLND) assessment to ensure that students meet the necessary requirements for successfully undertaking the course. IHNA administers the LLND test to evaluate each student’s suitability.
- Digital literacy
-
Should possess basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.
-
Students should be in possession of their own laptops to facilitate the training and assessment.
-
Professional Experience Placement (PEP) requirements
- A National Police Clearance or Australian Federal Police (AFP) Clearance certificate.
- Immunisation is required prior to undertaking ‘Professional Experience Placement’(PEP) in healthcare facilities.
- Please declare in your application if you have a disability, disorder, or if you’re on any medication that’ll require reasonable adjustments to fulfil these requirements.
- Working with Children Check: Student may have the opportunity to work with patients under the age of 18. However, before Student can be allowed contact with these minors Student needs to obtain a Working with Children (WWC) Check.
How is the Course Assessed?
Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:
- Theory Assessments (TA)
- Knowledge Based Assessments (KBA)
- Simulation Based Assessments (SBA)
- Professional Experience Placement (PEP)
Recognition of Prior Learning (RPL) & Credit Transfer (CT)
Recognition of Prior Learning (RPL)
With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.
Credit Transfer(CT)
We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.
If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.
Ready to Apply?
- Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
- Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
- Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
- Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
- Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.
Call us on 1800 22 52 83 for any questions regarding your application.
Explore opportunities
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Practice Manager
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Business Manager
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Program Manager
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Service Manager
Fees
Know about Fee Structure and Fundings in
The total tuition cost for the HLT57715 – Diploma of Practice Management is AUD $16,000 for international students.
$16,000
The total tuition cost for the HLT57715 – Diploma of Practice Management is AUD $16,000 for international students.
$16,000
The total tuition cost for the HLT57715 – Diploma of Practice Management is AUD $16,000 for international students.
$16,000
The total tuition cost for the HLT57715 – Diploma of Practice Management is AUD $16,000 for international students.
$16,000
Attention Students
We would like to inform you about a recent surge in cyber scams. Your security is of utmost importance to us, and we want to ensure that you stay safe from potential threats.
Scammers have been employing sophisticated tactics to deceive individuals and steal sensitive information. It’s essential to be vigilant and cautious when dealing with online communications and transactions.
For IHNA’s students, it’s good to know that IHNA’s bank account details are not shared through email. Instead, the information is accessible through the secure Student Hub under Student Invoice & Payment. This method ensures that only authorised users with secure login credentials can access and view the information.
Additionally, making payments through the IHNA website provides another secure option for transactions, ensuring that personal and financial details are handled in a safe and protected environment.
For any questions or concerns related to payments or account details, students should reach out to IHNA directly through official contact channels (accounts@ihna.edu.au) to ensure the highest level of security and privacy.
Awards Received by IHNA