Overview
Learning Objectives Overview
The BSB40520 – Certificate IV in Leadership and Management course provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management.
This qualification reflects the role of individuals working in managerial and supervisory roles in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others, apply solutions to predictable and unpredictable problems, analyse and evaluate information from a variety of sources.
By undertaking this course, you will learn a variety of skills and content, including but not limited to:
- Communicate effectively; both verbally and in writing
- Increase your productivity by learning how to effectively prioritise your schedule
- Implement a customer service framework for your team to ensure customer excellence
- Engage effectively with your team and other key stakeholders
- Lead your team effectively and establish a positive team culture that will increase productivity
- Monitor and adjust operational performance
- Plan and acquire resources
- Provide reports on performance
- Promote innovation and create a culture of continuous improvement
Nurturing growth, fostering positive change.
Comprehensive study programs to advance your career, giving you the competitive edge in the global job market! has context menu Compose
Course Duration
6 Months
AQF Level
4
Study Mode
domestic
Delivery Locations
Melbourne, Perth, Sydney
Course Start Dates
03
February
2025
03
March
2025
07
April
2025
05
May
2025
02
June
2025
07
July
2025
04
August
2025
01
September
2025
06
October
2025
03
November
2025
Additional Details
Course Overview
The Certificate IV in Leadership and Management provides individuals with the skills to step into supervisory or leadership roles across various industries. This course focuses on critical areas such as communication, team leadership, problem-solving, and operational planning. It is designed for those looking to develop their management capabilities and lead teams effectively, preparing graduates for roles like Supervisor, Coordinator, or Team Leader.
Why study Certificate IV Leadership and Management at IHNA ?
- Flexible Learning: Online theory classes with on-campus simulation workshops.
- Monthly Intakes: Enrol anytime with flexible start dates.
- Comprehensive Student Support: 24/7 access to resources, personalised guidance, and career support.
- Industry Connections: Network with healthcare leaders and gain real-world exposure.
- State-of-the-Art Facilities: Train with the latest equipment in modern learning environments
Course Structure
12 units are required for the award for this qualification including:
BSBLDR411 | Demonstrate leadership in the workplace |
BSBXCM401 | Apply communication strategies in the workplace |
BSBOPS404 | Implement customer service strategies |
BSBLDR413 | Lead effective workplace relationships |
BSBXTW401 | Lead and facilitate a team |
BSBPEF502 | Develop and use emotional intelligence |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
BSBLDR521 | Lead the development of diverse workforces |
BSBOPS403 | Apply business risk management processes |
BSBCMM412 | Lead d |
Mode of Delivery
How we deliver this course, are a combination of online and on campus delivery.
ONLINE20 contact hours per week will be delivered through synchronised Online learning and simulation based training.
Online mode of delivery of theory and simulation-based training will be achieved mostly through virtual classrooms.
Besides the above structured learning, students are advised that they will be required to do approximately 10 hours per week of unstructured learning
Entry Requirements
There are no formal entry requirements for this qualification, however applicants should demonstrate ability to perform task as required by the industry.
IHNA Admission requirements
- 16 years of age and above at the time of commencement of the course.
- Successful completion of an Australian Year 10 qualification or equivalent.
- In addition to meeting the academic requirements applicants must demonstrate their competence in literacy and numeracy levels in an Australian Core Skills Framework (ACSF) at exit Level 3 and participate in a pre-training review when enrolling into the course.
- Mature age students (22+) will also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of t
How is the Course Assessed?
The course is assessed using the following 3 methods.
- Questions
- Projects
- Simulations
The questions or knowledge-based assessments are made up of a series of relevant short to medium length questions and multiple-choice options for learners to respond.
The projects assessments require learners to respond to relevant scenarios, case studies and tasks. These can include, writing short or medium length reports or proposals. Analysing data and preparing reports. Templates are provided to assist learners to write policies and produces. Composing appropriate business style emails, preparing notes for meetings, presentations and reflecting on the learning.
The simulation assessments are supervised, in-class or online (real time) simulated activities consisting of various methods.
They may include the following: Group and individual projects, role plays, individual and group activitie
Recognition of Prior Learning (RPL) & Credit Transfer (CT)
Recognition of Prior Learning (RPL)
With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.
Credit Transfer(CT)
We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.
If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.
Ready to Apply?
- Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
- Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
- Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
- Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
- Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.
Call us on 1800 22 52 83 for any questions regarding your application.
Pathways
Relevant Courses for Comprehensive Learning.
- Pathways from this qualification
- Graduates may progress to higher level qualifications within and/or across the Management sector.
- Diploma of Leadership and management
- Diploma of Practice management
- Diploma of Community Services (Case Management)
Explore opportunities
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Frontline Sales Manager
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Team Leader
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Production Supervisor
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Assisting Manager
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Distribution Centre Supervisor
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Supervisor
Fees & Funding
Know about Fee Structure and Fundings in
Course Fees for Full Fee-Paying Students
$2,499
Course Fees for Full Fee-Paying Students
$2,499
Course Fees for Full Fee-Paying Students
$2,499
Attention Students
We would like to inform you about a recent surge in cyber scams. Your security is of utmost importance to us, and we want to ensure that you stay safe from potential threats.
Scammers have been employing sophisticated tactics to deceive individuals and steal sensitive information. It’s essential to be vigilant and cautious when dealing with online communications and transactions.
For IHNA’s students, it’s good to know that IHNA’s bank account details are not shared through email. Instead, the information is accessible through the secure Student Hub under Student Invoice & Payment. This method ensures that only authorised users with secure login credentials can access and view the information.
Additionally, making payments through the IHNA website provides another secure option for transactions, ensuring that personal and financial details are handled in a safe and protected environment.
For any questions or concerns related to payments or account details, students should reach out to IHNA directly through official contact channels (accounts@ihna.edu.au) to ensure the highest level of security and privacy.
Awards Received by IHNA